What products does TCGOnTop sell?

TCGOnTop offers a selection of trading cards, sealed TCG products, collectible cards, and related products for players and collectors.

Are your products authentic?

We aim to provide genuine products from established trading card games and manufacturers. Product information is provided on each listing to help customers make informed purchasing decisions.

How long does shipping take?

Shipping times may vary depending on the destination and shipping method selected at checkout. Estimated delivery times are provided during the checkout process where available.

Will I receive tracking information?

When tracking is available for your order, tracking details will be provided after your order has been shipped. Please allow some time for the carrier to update the tracking information.

Can I return my order?

Eligible unopened and unused items may be returned in accordance with our Return & Refund Policy. Due to the collectible nature of TCG products, opened products may not be eligible for return unless they arrive damaged, defective, or incorrect.

What if I receive a damaged or incorrect item?

Please contact us as soon as possible after delivery and provide your order number along with clear photos of the item and packaging. We will review the issue and work with you toward an appropriate solution.

Can I cancel my order?

If you need to cancel an order, please contact us as soon as possible. Cancellation requests can only be accommodated when the order has not already been processed or shipped.

What payment methods do you accept?

Available payment methods are displayed at checkout. Payment options may vary depending on your location and the payment provider.

Can I change my shipping address after placing an order?

Please contact us immediately if you need to change your shipping address. We can only update the address if the order has not yet been processed or shipped.

Do you ship internationally?

International shipping availability depends on the destination. Available shipping options and costs will be shown at checkout.

Are customs fees included with international orders?

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities. These charges may not be included in the purchase or shipping price.

How can I contact TCGOnTop?

If you have any questions about your order, products, shipping, returns, or anything else, please contact us through the contact information provided on our website. We’ll be happy to assist.